At Ela Jae, each piece is thoughtfully designed and carefully crafted with intention, precision, and the closest attention to detail. Many of our pieces are made to order, allowing us to deliver jewelry that meets our exacting standards of quality and craftsmanship.

Standard Production & Shipping Timeline

• All Ela Jae jewelry requires a minimum of six (6) weeks for production prior to shipment.

• Production timelines begin once your order has been confirmed and payment has been successfully processed.

• Shipping times are in addition to production time and may vary based on destination and carrier.

Preorder Items

• Preorder items require an extended production timeline of approximately eight (8) to ten (10) weeks before shipment.

• These timelines reflect the custom and limited-run nature of preorder designs.
  
  

• Clients will receive email communication directly from the Ela Jae team with updates regarding production progress and notification when their order is preparing to ship.

Shipping Notifications

• Once your order has completed production, you will receive an email notification from the Ela Jae team confirming shipment details and tracking information.

• Please ensure that the email address provided at checkout is accurate to avoid delays in communication.

Important Notes

• Production timelines are estimates and may vary slightly due to sourcing, craftsmanship processes, or high-volume periods.

• We appreciate your patience and understanding as we prioritize quality over speed.

• Orders cannot be expedited once placed.

If you have any questions regarding your order or shipping timeline, please contact us at elajaesales@gmail.com. Our team is always happy to assist.

Thank you for choosing Ela Jae Jewelry — where timeless design meets intentional craftsmanship.